Backup & Disaster Recovery
Trusted by Northern California Businesses | Disabled Veteran-Owned MSP
Your Business Doesn't Stop. Neither Does Your Data.
One ransomware attack. One wildfire-triggered power outage. One failed hard drive at the wrong moment. E3H3 builds backup and disaster recovery systems that get Northern California businesses back to work fast — before a bad day becomes a catastrophic one.
The Threats Facing NorCal Businesses Are Not Hypothetical
Every business owner knows data loss is a risk. Most believe it won't happen to them — until it does. Here's what we actually see affecting companies in the Sacramento-to-Redding corridor:
Ransomware doesn't target big corporations. It targets the companies least likely to have proper defenses. Small and mid-sized businesses — those without dedicated in-house IT — account for the majority of ransomware victims. When your systems lock up at 8 a.m. on a Monday, the question isn't whether you have insurance. It's whether you can be back online today.
Northern California's power grid is unpredictable. Planned Public Safety Power Shutoffs, summer heat events, and wildfire smoke have made unplanned outages a seasonal reality for businesses from Chico to Redding. A server that goes down during a shutoff can corrupt active files, interrupt cloud sync, and take days to recover without a tested plan in place.
Hardware failure is the most common cause of data loss — and the least dramatic. A failed NAS drive, a degraded RAID array, or a corrupted backup file discovered during a crisis: these aren't newsworthy, but they end businesses. The average cost of unplanned IT downtime for a small business is estimated at $427 per minute. A two-hour outage isn't just inconvenient. It's expensive.
More Than a Backup Subscription.
A Recovery Strategy Built for Your Business.
Most cloud backup services do one thing: copy your files somewhere. That's a start. But copying files and recovering a business are two very different problems.
E3H3 engineers end-to-end backup and disaster recovery solutions — not a set-it-and-forget-it product. That means we design your recovery architecture around your actual operations: which systems need to come back first, how long you can realistically afford to be down, and what your team needs to function while recovery is in progress.
We test your backups. Most businesses have never actually attempted a full recovery from their backup system. We run regular restore tests to verify your data is recoverable before you need it — not after. We also monitor backup jobs in real time, so a failed overnight backup doesn't go unnoticed for a week.
Because we serve businesses across Northern California from a local team, we can deploy on-site when remote recovery isn't enough. That matters when a physical server needs hands-on attention or when a business's internet connection itself is part of the problem.
The difference: A cloud backup subscription protects your files. E3H3 protects your business.
WHAT'S INCLUDED
Backup & Disaster Recovery Services
- Automated daily, incremental backups — on-premises, cloud, or hybrid configurations based on your environment
- Immutable, ransomware-resistant backup storage — backups stored in formats attackers cannot encrypt or delete
- Real-time backup monitoring and failure alerts — every job is watched; failed backups surface immediately
- Regular recovery testing — scheduled restore tests to confirm your backups actually work
- Documented recovery runbooks — step-by-step playbooks tailored to your systems so recovery doesn't depend on memory under pressure
- Business continuity planning — coordination of backup, failover, and communication procedures in a single coherent plan
- Hybrid cloud & local backup architecture — local recovery for speed, cloud redundancy for off-site protection
- Endpoint and server coverage — desktops, laptops, file servers, NAS devices, and business applications
- On-site recovery support — E3H3 technicians available across the NorCal corridor when remote recovery isn't sufficient
- Flat monthly pricing — no per-incident billing; your recovery plan costs the same whether it's a quiet month or a crisis
How Long Can You Afford to Be Down?
When a data loss event hits, two numbers determine how badly it hurts your business:
Recovery Time Objective (RTO) is the maximum amount of time your business can function without a critical system before the impact becomes serious. For a 30-person company, that might be four hours for your email server — or 20 minutes for your point-of-sale system. For others, any downtime at all is unacceptable. Your RTO should drive how your recovery system is built, not the other way around.
Recovery Point Objective (RPO) is how far back in time you're willing to go. If your last good backup is from 11 p.m. last night and a failure happens at 4 p.m. today, you've lost 17 hours of data. Is that tolerable? For some businesses, yes. For others — those running active transactions, job orders, or client work — it's not. Your RPO determines how frequently your data needs to be backed up and how quickly new data gets committed to a safe location.
Most off-the-shelf backup tools are configured with default settings that don't reflect your actual RTO and RPO. E3H3 starts every engagement by understanding those numbers and designing your backup architecture around them.
Plain-language version: We ask two questions. How fast do you need to be back online? And how much data can you afford to lose? Your answers shape everything we build.
Challenges
"We have a backup, but we've never actually tried to restore from it." E3H3 runs scheduled restore tests on your backup system — confirming your data is actually recoverable before a crisis forces the question. You'll have documented proof that your backups work.
"A ransomware attack hit a similar business in our area. I don't know if we'd survive that." We configure immutable backup storage that ransomware cannot encrypt or delete, and we create a tested recovery plan so your team knows exactly what to do — and how fast you can be back online.
"We lost power for two days during a PSPS event, and I had no idea what state our data was in." E3H3 designs backup architectures that account for regional power reliability, with off-site cloud redundancy and procedures that protect your data whether the lights are on or not.
"I'm paying for cloud backup but I don't actually know what it covers or if IT is monitoring it." We audit your current backup coverage, close the gaps, and actively monitor every backup job. You'll know exactly what's protected, what's not, and you'll hear from us if something fails — before you need it.
