Co-Managed IT Services
Trusted by Northern California Businesses | Disabled Veteran-Owned MSP
Your IT Person Is Good. But One Person Isn't Enough
When your internal IT is stretched thin, one missed alert — one sick day, one big project, one question they can't answer — can turn into a breach, a compliance failure, or a crisis you can't undo. E3H3 partners with your existing IT staff so your business never has a single point of failure again.
Is This You?
You've invested in IT support — but gaps keep showing up. If any of these sound familiar, this page is for you.
- You have one or two IT people on staff, but the workload has outgrown what they can handle alone
- After-hours incidents have no real coverage — your IT person just hopes nothing breaks overnight
- You've wondered what would happen if your IT person quit, burned out, or just couldn't answer a tough question
- Compliance requirements — CPPA, insurance audits, vendor questionnaires — are showing up more often and taking longer to address
- You're growing, taking on larger clients, or bidding on contracts that require a documented security posture
If you nodded at two or more of those: you're exactly who E3H3 is built for
What Happens When You Don't Fix This
Most leaders in Northern California don't realize how close they are to a serious IT problem — until they're in one.
If your IT person leaves, you lose institutional knowledge overnight. Passwords, configurations, vendor contacts, ongoing projects — gone or inaccessible until you scramble to replace them.
If there's a breach, the average cost for a small business exceeds $200,000. Most don't recover. And if you can't demonstrate a documented security posture, your cyber insurance claim may be denied.
If compliance catches up with you, the California Privacy Protection Agency's 18-component security framework isn't optional anymore — and companies that can't certify compliance are increasingly being disqualified from competitive bids and enterprise contracts.
If your IT person burns out, you pay the cost in turnover, productivity, and organizational risk — all of which hit the CEO's desk, not the IT department's.
Co-managed IT isn't an insurance policy. It's the difference between a company that can scale and one that can't.
What You Actually Get When You Work With Us
We don't show up to replace your IT person. We show up so they — and you — never have to figure it out alone.
Your internal IT gets a real team behind them. After-hours monitoring, escalation support, and a second set of hands on every major project. Your IT person stops being the single point of failure and starts being part of a functioning system.
Your business gets a documented security posture. We align your environment to the CPPA's 18-component framework. That's not just risk reduction — it's a certifiable credential you can put in front of enterprise clients and win contracts competitors can't touch.
You get cybersecurity coverage that actually holds. Threat monitoring, incident response, and hardened configurations that don't rely on hope. We specialize in it. Your IT person doesn't have to.
You get the Zoho ecosystem, fully optimized. If your team runs on Zoho, we operate at depth inside it — CRM, Desk, Books, Mail, and beyond. No integration left to chance.
You get local presence when remote isn't enough. We serve the Sacramento to Redding corridor. When something needs hands-on hardware, we show up. No ticket queues, no offshored calls.
Your internal IT person deserves backup. Your business deserves stability.
Let's spend 30 minutes mapping exactly where the gaps are — and what it would take to close them.
No commitment. No sales pressure. Just a straight conversation with a Disabled Veteran-Owned MSP that has seen what happens when NorCal businesses wait too long.
We've Heard These Before
"We already have an IT person — I don't want to make them feel replaced."
Good. We're not here to replace them. Co-managed IT is explicitly designed to support internal staff, not sideline them. In practice, your IT person gets relief from after-hours monitoring, a partner for tough escalations, and someone to call when a project is outside their wheelhouse. Most IT staff tell us they wish they'd had this years earlier.
"We're a small company. I'm not sure we need this level of IT."
Companies with 10–250 employees are the most targeted by cybercriminals — precisely because they're assumed not to have enterprise-level defenses. Small doesn't mean low-risk. It means less margin for error when something goes wrong. Co-managed IT closes the gap without requiring you to hire a full department.
"We've tried MSPs before. It felt like a black box."
We operate differently. E3H3 is a focused team serving a specific corridor in Northern California. You get direct access to us — not a tier-1 call center. We know your environment, your people, and your business. That's not something a national MSP can offer you.
"We're worried about CPPA compliance, but we don't know where to start."
That's exactly where we start. We use the CPPA's 18-component security framework as our baseline for every engagement — not as a compliance checkbox, but as a way to build a security posture you can document, certify, and use to win larger contracts. Compliance becomes a competitive advantage, not just a burden.
What are Co-Managed
IT Services?
Benefits of Co-Managed IT
Your Team, Our Expertise:
Unstoppable Together.
Steps Towards Co-Managed IT Services
Co-Managed Services
FAQ
